Marketing & Positioning
You’re spending time and money on marketing, but the return isn’t clear, and you’re not sure what’s really working. We h...
Find Out More →Industries > Supporting Hospitality & Leisure: Balancing Service, Staff & Stability
The hospitality and leisure sector is fast-paced, people-driven, and constantly evolving. From managing seasonal demand and rising costs to training staff, keeping standards high, and ensuring great guest experiences, the pressure is on. At Kaezn, we help hospitality leaders streamline operations, improve team performance, and create more resilient businesses that can thrive in a competitive, margin-sensitive environment.
of UK hospitality businesses are operating at a loss.
of new hospitality hires leave within their first 90 days, highlighting severe retention challenges.
of hospitality businesses report rising wage costs year-on-year.
vacancy rate in hospitality (vs 2.6% economy-wide); the highest of any UK sector.
Whether you run a boutique hotel, restaurant chain, leisure business or entertainment venue, we know your challenges are unique. Our consultants bring hands-on expertise across service industries, and a practical approach designed to improve margins, morale, and guest outcomes.
We support hospitality leaders to reduce daily firefighting, deliver standout service, and create businesses that are stable, scalable, and built for what’s next.
You’re spending time and money on marketing, but the return isn’t clear, and you’re not sure what’s really working. We h...
Find Out More →If your sales pipeline feels inconsistent, over-reliant on one person, or hard to forecast, you're not alone. Many growi...
Find Out More →Many small business owners feel like the glue holding everything together, but it shouldn’t have to be that way. We help...
Find Out More →When teams underperform, it often comes down to unclear expectations, weak communication, or a lack of ownership. We hel...
Find Out More →We agree the goal, map the next steps, set measures and owners, and keep a simple cadence so progress is visible.
An independent, evidence-led view. We’ll test assumptions, surface risks and trade-offs, and be open about any constraints or conflicts.
Plain language on scope, pricing, timelines and progress. We handle your data carefully and say “no” to work you don’t need.
Hands-on help to implement, weekly check-ins, and knowledge transfer so your team can run it without us. We stick around until it works.
Whether you're juggling too much, stuck on projects that just won’t move, or things simply aren’t playing out the way you expected, you’re not alone. These challenges are more common than they seem, and they can be worked through.
We understand that every business is different, so we don’t come with one-size-fits-all advice. We take time to understand what’s happening behind the scenes, help you shape the right approach, and support you every step of the way.
"The support from our outsourced, long-term consulting partners during crucial growth and development stages of the company's life cycle was invaluable. Kaezn's contributions in launching TAG and developing a strategic growth plan were instrumental. They helped us navigate key challenges, optimise our strategies, and ultimately achieve our critical milestones."
"I cannot recommend Dave and Kaezn highly enough! Dave completely transformed our outdated website into a modern, user-friendly platform that perfectly represents our brand. The process was smooth and professional, with great communication throughout. His attention to detail and expertise in digital marketing and business development have had a huge impact on our brand and business. Looking forward to working together again soon!"
"Kaezn's insights into branding and digital positioning have enabled us to build a strong and distinct identity. By focusing on our key challenges and offering actionable solutions, David helped us navigate complex decisions with confidence and clarity. His practical approach has been instrumental in ensuring that our efforts align with long-term success."
"The new demo platform significantly boosted the motivation of our sales team and has played a crucial role in generating new leads in the first three months post-launch. Kaezn far exceeded our expectations and the capabilities of our internal resources. The guidance and support from Kaezn helped us streamline our sales process and improve overall performance, enabling us to reach a wider audience."
The Kaezn Academy combines expert coaching, targeted training, and a vibrant community to help SMEs and startups achieve sustainable growth. With tailored programmes and actionable insights, we bridge critical skill gaps, drive innovation, and foster leadership development. Join a network of like-minded entrepreneurs and access the guidance, resources, and support you need to thrive in today’s fast-paced business environment.
29 November 2024
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